What is e-commerce?

In simple terms, e-commerce is online shopping - buying and selling goods over the Internet. The growth of trading over the Internet has surpassed all expectations, and projections now state that online trading is expected to grow from its current value of £6.5bn to £250-300bn in less than four years.

What is in it for you?

E-commerce can act as a powerful tool in any business plan, allowing your clients to access and order your goods 24 hours a day, 7 days a week and 52 weeks a year. This invariably improves customer service, and opens up opportunities in new markets. You could have the option to set up a credit card payment facility, or an alternative method would be for you to contact clients by phone.